A checklist of questions to answer before you choose

Appearance and Facilities

• The place doesn’t have to be new, but is it well-maintained inside and out?
• Is the décor pleasing and warm?
• Is the facility free from odors?
• Have the residents personalized their rooms?
• Do the bedrooms have windows?
• Do all rooms have bathrooms?
• Are shared tub and shower facilities close to bedrooms?
• How many residents share each one?
• Is there sufficient space in the resident lounge areas?
• Are residents enjoying the leisure equipment?
• Is there a place for private visits?

Meal Service

• Does a registered dietician or professional service plan all meals?
• Are meals nutritious and appealing with substitutes available?
• Is the kitchen clean and orderly?
• Is hot food served hot and cold food served cold?
• Do the residents seem to be enjoying themselves in the dining room?
• Are residents who need assistance promptly helped?

Activities

• Are there individual and group activities?
• Is there an activities calendar and is it posted?
• Are arts and crafts offered?
• Is there a program of physical fitness for residents who are able to participate?
• Are residents doing something other than watching television when you visit?
• What are the last five outings residents took?
• Is there a special needs-equipped facilities van?

Health Care

• Is a physician available for emergencies?
• Who is the facility’s pharmacy? Can residents use their own?
• Does the facility provide in-house physical, occupational, and speech therapy?
• Are therapists licensed?
• Do the same therapists come every day?
• Is there a variety of well-maintained therapy equipment?

General Information

• Is there a social services department?
• Is the resident council active?
• What volunteer organizations are regularly involved with residents?
• Are there religious services?
• What are visiting hours?
• Are licensed and inspection reports current?